Delivery
Free delivery within Estonia on orders of €100 or more
Free delivery applies to courier delivery and delivery to Omniva or Venipak parcel lockers within Estonia. The threshold is based on the value of goods including VAT after discounts. Delivery charges are not included in this amount.
| Delivery method | Goods value below €100 | Goods value of €100 or more |
|---|---|---|
| Courier within Estonia | Calculated at checkout based on the delivery address | Free* |
| Omniva / Venipak parcel locker within Estonia | Calculated at checkout based on the selected parcel locker | Free* |
| Store pickup | Free | Free |
For orders below €100, delivery charges depend on the selected delivery method and destination. The final delivery charge including VAT is shown at checkout before you confirm your order. The free delivery offer does not apply outside Estonia; available delivery methods and their prices are shown at checkout.
Delivery time
Delivery within Estonia takes up to 5 business days for goods in stock. Delivery times for furniture and goods weighing more than 30 kg are agreed separately.
Furniture and heavy goods
*Free delivery does not apply to furniture or goods weighing more than 30 kg. These goods cannot be sent to parcel lockers. Delivery charges and delivery times are agreed separately. Please contact us before ordering.
Free store pickup
Order online and collect your order free of charge at Mahtra 1, Tallinn, Estonia. Please wait for confirmation that your order is ready for collection.
Store opening hours:
Monday–Friday: 10:00–20:00
Saturday–Sunday: 10:00–18:00
Contact
Office: +372 55-947-591
Store: +372 55-940-771
Email: sales@iluxsiir.ee
RETURN OF GOODS
Goods may be returned within 14 days of receipt. The goods must not have been used or damaged. The returned goods must be in their original, undamaged packaging. The money will be transferred to your account from the moment we receive the goods. The consumer cannot use the rules on refusal in cases specified in the Cabinet Regulations including if: the consumer has opened the packaging of the goods, which cannot be returned back for health and hygiene reasons.